If purchasing through the Apple AppStore or Google PlayStore, please see the below information. If purchasing the Norton 360 App through the eStore, please see the Norton Enrollment Process for additional information. Purpose of Processing Your Personal Data and How Long We Keep It Service Data: This data is processed for the purposes of understanding product usage and improving the product.Ĭategories of Data and Personal Data Processed (How Long It Is Stored) Security Data: This data is processed for the purposes of delivering the product by informing you about site safety and blocking browsing to unsafe websites. Executable files identified as potential malware (deidentified).Security ratings of URLs and files (deidentified).Service Data: This data is processed for the purposes of understanding product usage to further develop and improve the product performance as well as telemetry.ĭata We Collect/Access from Third Parties: Security Data: This data is processed for the purposes of delivering the product by informing you about site safety and blocking browsing to unsafe websites, improving the detection of malware and cyber-threats (e.g., through file sample analysis), and pursuing general cybersecurity research. It is also processed for the purposes of delivering the product in accordance with your device(s) as well as tracking and determining trends in threats detected. Location Data: This data is processed for the purposes of determining appropriate language settings for communicating with you and determining country of origin for threats detected.ĭevice Data: This data is used and generated internally at Gen for the purpose of tracking account activity between internal company systems, applications, and architecture. Failure diagnostics including crash dumps and system logs (36 months).User interactions with Norton websites and Norton extensions download pages (26 months).Network connection activity (36 months).Application names and versions (deidentified).Executable files identified as potential or known malware (deidentified).Device identifiers including MAC address (while active or 36 months).Device names and/or assigned names (36 months). Device manufacturer and model (36 months).Operating system version and settings (36 months). Product Serial Number (while active or 36 months).Additionally, emails and malwares files provided by Users help in improving the product’s detection rate by reducing false positives. Security Data: This data is processed for the purposes of delivering the product by evaluating for potential security risks and/or blocking emails, enforcing the rules and policies defined by the User for their controlled profiles, and helping the User detect misuse of Personal Data associated with such profiles. File backups as selected by User (if purchasing/using Norton Online Backup) (Deidentified).Malware Detections chosen to be reported (Deidentified).Categories of Data and Personal Data Processed (How Long It is Stored)
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